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Changes and refunds Changes and refunds

After thirty days, any delivered article can be returned only by this causes:

  • If the article has manufacture defects it can be changed for another in good contidions.
  • If we shipped an article different from the requested and the article still has the original wrapping and does not have any damage sign.

Change and returns procedure:

Send us the merchandise by the same carrier, properly secured with the original bill and a note indicating the reason for the return and if you want subtitution for the same article or change for a different one.

To send us the merchandise use this data:

Hit Musical
Calle 53 # 47-52
Maracaibo entre Junin y Sucre
Medellín – Colombia
From monday to friday between 9 am and 7 pm.

In case the product doesn't have manufacture defects the client asumes all shipping costs.

At the moment we recive the merchandise, we will contact you to confirm the reposition of the article.

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